How do I commission a custom macrame wall art piece?

To commission a unique macrame wall art piece, simply reach out to me through the "Contact" page on my website. We'll start with a consultation to discuss your vision and preferences.

What is the expected timeline for a commissioned piece?

The timeline varies depending on the complexity and size of your macrame art. Typically, it ranges from a few weeks to a couple of months. I'll give you a clear estimate during the consultation.

Can I see design options before finalising a commission?

Absolutely! I'll provide design sketches and visual representations for your approval before starting work on your piece. Your satisfaction is my priority.

What is the process for ordering a commissioned piece?

The process is as easy as 1-2-3: Consultation, Design Proposal, Agreement. We'll discuss your vision, I'll create a design proposal, and if you're happy with it, we'll formalise the agreement.

How much does a commissioned macrame piece cost?

The cost of a custom macrame piece varies based on factors like size, complexity, and materials used. After our initial consultation, I'll provide a quote tailored to your project.

Do you offer any guarantees or warranties on commissioned art?

Yes, I'm dedicated to delivering high-quality, handcrafted art. Your satisfaction is guaranteed. If you're not completely happy with your piece, we'll work together to make it right.

What can I request in a custom macrame piece?

The beauty of custom macrame is that you can request a wide range of elements, including size, colours, design style, and even specific knots. We'll work together to bring your ideas to life.

What is the shipping policy?

I offer free shipping on all ready-to-ship pieces on my website. Shipping for commissions is calculated on a case-by-case basis. 

Each work of art is shipped via Australia Post, Sendle or a private courier and is packed with the utmost care and attention. Please be aware that I am not responsible for any potential damage in transit, and options to insure the piece is recommended.

What is the refund policy?

While each piece is made with precision and care to ensure satisfaction, if for whatever reason a purchase doesn’t meet your expectations I offer full refunds to any “Ready to Ship” piece within 14 days, minus shipping return costs and a restocking fee.  

Due to the handmade and artisan nature of my work, I do not accept returns or exchanges on custom projects. However, for commissioned work, I do ensure that the client will have the ample opportunity to approve colours, sketches, materials, and other design elements before the piece is started. Progress photos will be sent throughout the process of creation in case adjustments need to be made to ensure the client's satisfaction. Upon completion, photos of the wall hanging will be sent for final approval before the piece ships. I do not assume responsibility to repair or replace damaged works of art due to misuse or lack of care. Please allow for slight imperfections and recognise that these irregularities add to the quality of the work, representing the handmade effort that goes into each piece.


What skill levels are your macrame workshops suitable for?

My workshops cater to all skill levels, from beginners with no prior experience to more experienced macrame enthusiasts.

How can I sign up for a macrame workshop?

To register for a workshop, visit the "Workshops" page on my website and follow the simple instructions for enrolment.

What materials and tools are provided in the workshops?

All necessary materials and tools will be provided during the workshop, so you can jump right into creating your macrame masterpiece.

Can I book a private macrame workshop for a group?

Yes, I offer private workshops for groups, which are perfect for special occasions, team-building events, or just a fun gathering. Contact me for details and availability.

Is previous macrame experience required for workshops?

Not at all! My workshops are designed to accommodate participants of all skill levels, including those who have never tried macrame before.

What can I expect to create in a macrame workshop

Each workshop typically focuses on a specific project, which will be revealed in the workshop description. It could be anything from plant hangers to wall art.

What's the duration and cost of your macrame workshops?

The duration and cost of workshops may vary based on the project and the level of detail. You can find all the details, including pricing, on the "Workshops" page.

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